Title

Get Started

This field is for validation purposes and should be left unchanged.
Services

Self-Insured Claims Management

Why Choose QRM

For over 12 years, QRM has been assisting transport operators big and small with every aspect of their self-insured claims.

Our experience provides tailored solutions for managing self-insured claims, streamlining processes, and optimising outcomes. We help reduce costs and enhance efficiency through expert assessments and strategic management.

Support

From the moment an accident is reported to us, we can provide a range of services including:

Incident lodgement and acknowledgment

From the moment an accident is reported, we swiftly lodge and acknowledge your claim, ensuring that every detail is captured accurately in our system.

Third party contact

We handle third party contact on your behalf. Our expert team ensures that we protect your interests and reputation, while delivering swift resolutions to those that have been affected by an accident.

Assessment of damage

Our comprehensive damage assessments ensure that repair costs for both your vehicle and the third party’s are fair and reasonable. We treat every dollar of your claim with the utmost care, acting as your trusted advocate every step of the way.

Thorough liability review

Our thorough liability review ensures that you are only held accountable for what’s rightfully your responsibility. We carefully examine every aspect of the incident, ensuring that no detail is overlooked, so you can have complete confidence in our diligent and comprehensive approach.

Third party negotiation

We understand the importance of a fair outcome. Our team negotiates directly with third parties or their representatives, ensuring that your interests are safeguarded and every dollar is treated with respect and care.

Settlement facilities

When handling third party claims, we apply the same level of care and precision as if we were managing our own finances. Our streamlined process ensures claims are resolved promptly, supported by detailed accounting reports, so nothing falls through the cracks.

Recovery of your costs

When you’re not at fault, we go above and beyond to recover your costs, making sure you receive every dollar you’re entitled to

Demurrage recoveries

We manage demurrage recoveries with a focus on securing the costs that are often overlooked or forgotten. Our proactive approach ensures your business recoups every rightful expense, even those that may not be immediately obvious.

Hire vehicles and much more

Through our trusted partners, we connect you with a comprehensive range of services, from hire vehicles to legal support and beyond, helping you receive the support you need, so that you can stay focused on your priorities. We may also be able to access favourable rates for you through our network of partners.

Detailed Accident Reporting

QRM also provides comprehensive reporting to help you understand how, when, and where your accidents are occurring. This insight enables you to implement measures to reduce both the frequency and costs of accidents, directly impacting your bottom line.

Experience. Expertise. Results.

70

K+

Claims Managed

QRM expertly handles large claim volumes without ever compromising on the quality of service.

$

14

M+

Claims Reduced

QRM’s has successfully reduced third party claims by over $14 million through thorough reviews and strategic management.

$

32

M+

Costs Recovered

QRM’s experienced team has recovered more than $32 million for clients, including significant demurrage costs.

Discover how we can support your claims management.