Why Choose QRM
What Sets Us Apart for Fleet and Transport Operators
With roads becoming more congested and accidents on the rise, many fleet and transport operators are opting for higher excesses to ease the pressure on their insurance premiums. This often means managing claims under their excess themselves. That’s where QRM bridges the gap. QRM is a specialist under excess claims manager that takes away the hassle of handling these claims. QRM has the experience and the supply chain to ensure that your bottom line and reputation are protected at all times.
Comprehensive Claims Management
For over 15 years, QRM has been assisting large transport operators with every aspect of their self-insured claims. From the moment an accident is notified to us, we can provide a range services including Incident lodgement, Third-party contact, Assessment of your and third-party damage, Settlement of third-party claims on your behalf, Recovery of costs for “Not At Fault” accidents, Demurrage recoveries, Hire vehicles for you or third parties and much more.
Cost Reduction Management
Our proactive approach doesn’t stop at managing claims. We work closely with our clients to analyse and understand the patterns of their accidents. By detailing how, when, and where accidents occur, we provide valuable insights that help in reducing both the frequency and cost of claims. This translates to tangible benefits for our clients’ bottom line.
Trusted by Leading Operators
Our clients include prominent industry leaders such as the Transport for NSW, Transdev, Kinetic Group, Transit Systems, Keolis Downer, and many others. Our results speak volumes, as many clients choose to stay with QRM well beyond when their claims reduce, valuing our continued support and expertise.
Our Clients
Experience. Expertise. Results.
70
K+
Claims Managed
QRM expertly handles large claim volumes without ever compromising on the quality of service.
$
14
M+
Claims Reduced
QRM’s has successfully reduced third party claims by over $14 million through thorough reviews and strategic management.
$
32
M+
Costs Recovered
QRM’s experienced team has recovered more than $32 million for clients, including significant demurrage costs.
Client Reviews
Creating happier futures
with our clients
Support and communication simplify complex claims
My experience with QRM has been exceptional. Their support and communication simplify complex claims, third-party dealings, and insurance recoveries. Their assessors review repair quotes to ensure fair pricing, while their detailed monthly reports provide valuable insights, making QRM’s services save both time and money overall.
Jack Ellis
National Body Repair Manager – Kinetic
Outstanding claims management services
QRM has provided outstanding claims management services to Transdev for a number of years. In the context of a high number of claims in the transport industry, their sound advice, related data analytics and very methodical approach to handling all claims has made a significant improvement to Transdev’s business and bottom line.
Nathan Lanthois
Chief Legal & Commercial Officer – Transdev Australasia Pty Ltd
Discover how we can support your claims management.
Copyright © 2024 QRM Claims Management Pty Ltd.
ACN: 608 385 020 | ABN: 78 608 385 020
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All information is of a general nature only. Please make your own enquiries and consider the appropriateness of the information for your personal circumstances and objectives before acting on the information
Contact us
Call or visit
Level 14, 141 Walker St
North Sydney NSW 2060
Call or visit
(02) 9432 2000
info@qrma.com.au